1 reviews | Active since Apr 2015
I AM GETTING TIRED OF THIS NOW.
I have had back to back contact with Norman Bissett and Associates in regards to my account of which I have paid. All of a sudden I cannot be assisted in the removal of my name from ITC. I spoke to Ingrid Mann and she assured me that my name will be removed but still nothing has been done. She then informed me that Edgars will be responsible for removing my name. I have sent almost 3 reports here and I am getting the same automated feedback. I am getting tired of dealing with this company. To say I am ****ed off is an understatement. <br> <br> You guys keep on telling me that my account is no longer on your system, I am always singing the same song and informing you that I paid at Norman Bissets. No one has even bothered to contact me. Poor customer service.<br> <br> I will never open and account with Edgars ever again.
Thank you for bringing this to our attention as this allows us to put situations in order. As per reference number ***/GO and ***/GO you were advised that your Edgars account is no longer on the system thus the delay in resolving the matter. In order to assist you kindly forward your ITC report to *** as it will reflect the Edgars account.
Once we receive the requested document, it will make it easier to resolve the query.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***
Thank you for bringing this to our attention as this allows us to put situations in order. As per reference number ***/GO and ***/GO you were advised that your Edgars account is no longer on the system thus the delay in resolving the matter. In order to assist you kindly forward your ITC report to *** as it will reflect the Edgars account.
Once we receive the requested document, it will make it easier to resolve the query.
If you ever need to speak to us, please call us on ***.
Kind Regards,
Customer Experience Team
***