I am being overcharged
I discovered at the store that I was being overcharged for cellphone insurance they told me that finrite will sort the matter. When I communicated with finrite they told me the mistake is not theirs its edgars fault. I am now running up and down like a headless chicken. I was paying R109 instead of R69. Since january im being overcharged. I wish to be credited back with that difference. Now no one want to take accountability
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Edgars's replyOfficial
04 Sept 2015, 11:20Hello mageshpm,
Thank you for raising your concerns with us. Please be advised we have referred this matter to Finrite management to address and assist with your request. We can understand the disappointment and the frustration caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for raising your concerns with us. Please be advised we have referred this matter to Finrite management to address and assist with your request. We can understand the disappointment and the frustration caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Best regards,
Edgars's reply04 Sept 2015, 11:20
Official
Hello mageshpm,
Thank you for raising your concerns with us. Please be advised we have referred this matter to Finrite management to address and assist with your request. We can understand the disappointment and the frustration caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for raising your concerns with us. Please be advised we have referred this matter to Finrite management to address and assist with your request. We can understand the disappointment and the frustration caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Best regards,