1 reviews | Active since Nov 2013
I am being harassed by Edgars
Good Day<br> <br> I opened an Edgars account in December 2015, I have made one purchase and made one monthly payment and received about 30 phone calls to say that I can pay an extra R60 a month to be a VIP. <br> <br> Dear Edgars<br> <br> I don't want to be a VIP!!! I'm aware it's not the consultants fault as they receive a list and call the numbers, but surely there is some sort of system where there is a limit as to how many times a customer can be called, and a note should be made when said customers expressly states that they are not interested in the service on offer, on one day, I received 3 calls from 3 different consultants. I am seriously considering closing my account because of this nuisance.<br>
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query regarding the calls you are still receiving has been forwarded to the relevant department to address immediately.
Again we do apologise for the discomfort caused and thank you for your patience.
Kind Regards,
The Customer Experience Team
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Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query regarding the calls you are still receiving has been forwarded to the relevant department to address immediately.
Again we do apologise for the discomfort caused and thank you for your patience.
Kind Regards,
The Customer Experience Team
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