I am and was NOT IN ARREARS yet listed on credit bureau

Item: Edgars
Rating: 1
Author: Themediaproductions T

To my amazement after settling my paying my Edgars account twice in the previous month even though I am and was NOT IN ARREARS when my new bank and assigned Private Bank credit vetted my finance application I get the wonderful new that "PROFILE HAS NEGATIVE STATUS CODE - Declined due to an Overdue amount of EDGARS"

Helpful (0)

Replies (2)

Edgars's replyOfficial

24 Jun 2019, 15:20

Dear Aden

Thank you for bringing this matter to our attention.
We apologise for the frustrations and disappointment caused to you.

We will escalate your query to our regional credit office and feedback will be provided regarding the status of your credit profile.

***/GO

Kind regards

Edgars Customer Experience Team
***

Edgars's reply24 Jun 2019, 15:20

Official

Themediaproductions T's updateReviewer Update

25 Jun 2019, 23:34

Glen Ngwazi should be ashamed of not reading my original complaint and failing to respond to my email response since yesterday!!

Themediaproductions T's update25 Jun 2019, 23:34

Reviewer Update

Glen Ngwazi should be ashamed of not reading my original complaint and failing to respond to my email response since yesterday!!