1 reviews | Active since Aug 2014
I am a customer for so many years and you cant even do this for me
<p>Edgars gave me a gift for a free pair of sissy boy, guess, or levis jeans on my purchase of R1500, last week I spent 1400 but I had forgotten that I had this gift, when I went to edgards cresta to ask if I can use this gifr they said I couldnt as I already bought, I have been a loyal customer for so many years, and they cannot even do this for me, I am very dissapointed and I will close my account.</p>
Thank you for bringing this matter our attention. We must apologise for the unpleasant experience is store. Kindly be advised the voucher/sms needs to be present on the transaction at all times however we have raised your concerns with the store manager and will revert with feedback shortly.
Your reference number is ********** 442/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter our attention. We must apologise for the unpleasant experience is store. Kindly be advised the voucher/sms needs to be present on the transaction at all times however we have raised your concerns with the store manager and will revert with feedback shortly.
Your reference number is ********** 442/GO.
Kind regards,
Edcon customer experience team,
***