1 reviews | Active since Oct 2015
How to chase away customers
<p>I won a R 200 discount code when shopping for R 1000 or more. However, after spending lots of time getting about R 1400 worth of pants and shirts, I was told that some items were on promotion and so the discount code could not be used. Unless I wanted to pay full price, ignoring the promotion. The "price" won simply states 200 off when spending 1000 or more - no other conditions. Well, I will certainly think twice before shopping at Edgars again. Thank-you for wasting my time. Nice ploy to get people to shop at Edgars.</p>
We have received your concern and apologise for the frustrations incurred. Kindly be advise that as per Edcon policies we do not use discount vouchers in conjunction with the sale items , we apologize again for the frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concern and apologise for the frustrations incurred. Kindly be advise that as per Edcon policies we do not use discount vouchers in conjunction with the sale items , we apologize again for the frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
