KL
Kevin L
1 reviews | Active since Mar 2009
17 Apr 2015, 12:04
How many more times?
I yet again have to complain about Edgars switching my statements to MMS. After multiple messages from them & my posts that I don't WANT mms statements, I received another notification about a week ago. PLEASE stop switching my statements to MMS statements every few months. When I want them switched, I'll contact you. Ensure that you take this up with your IT dept or whoever is responsible
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Edgars's replyOfficial
20 Apr 2015, 15:34Hello Hadenuff,
We are deeply sorry that your still receive MMS statements. We understand that this matter has been prolonging, but we will request an Opt Out on MMS statements. We assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
We are deeply sorry that your still receive MMS statements. We understand that this matter has been prolonging, but we will request an Opt Out on MMS statements. We assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply20 Apr 2015, 15:34
Official
Hello Hadenuff,
We are deeply sorry that your still receive MMS statements. We understand that this matter has been prolonging, but we will request an Opt Out on MMS statements. We assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
We are deeply sorry that your still receive MMS statements. We understand that this matter has been prolonging, but we will request an Opt Out on MMS statements. We assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,