JO
Janine O
1 reviews | Active since May 2011
06 Apr 2016, 18:15
How many annoying phonecall can you make?
Daily I receive 8 - 10 phone calls from Edgars. When I answer there is no one on the other side of the line. When I phone back, the number either does not exist or it is just dead. I have asked numerously to be removed from all contact lists at the Edcon group, as there is nothing more annoying than someone phoning me every 4 - 60 minutes. What more can I do to get rid of you? I do not want a life policy, an increase in my account, a funeral plan or any other ridiculous thing that you are trying to sell me.
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Replies (1)
Edgars's replyOfficial
07 Apr 2016, 08:43Hello ja9oost,
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply07 Apr 2016, 08:43
Official
Hello ja9oost,
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***