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Warrick P
1 reviews | Active since Oct 2011
04 Apr 2016, 17:16
How are you still in business
This is my second report of Edgars regarding the exact issue. Edgars decided to add VIP and CLUB fees to my account without my permission. That with ******* Interest and Late Charges and threatning phone calls. I am surprised how People have not boycotted Edgars and their doors closed yet because i know i am not the only one. My dad is having the exact same problem with them. They did not respond to my first report and i am still being charged every month for something i didn't give permission for.
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Edgars's replyOfficial
05 Apr 2016, 11:18Hello inertia,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Edgars's reply05 Apr 2016, 11:18
Official
Hello inertia,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant management team, your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***