horrifying Service

Maria refused to exchange Denim for me, because my slip had a pen line and was written CR, I explained that The cashier at Greenstone draw that line and wrote that CR, she must call Greenstone and confirm because I went there 1 June to exchange but they didn't have stock. she still refused said my slip must be investigated, I asked her to call Greenstone and confirm that they draw that line not me, she told me their line is engaged, they cant help me, Siphokazi as a cashier did not show the willingness to sort out this issue, all she wanted was to get raid of me, she even gave me Greenstone number to call for my self, I told them several times. I have the slip and the item why don't they want to assist me, they were treating me as if I stole that denim, I have been an edgars customer for over 8years but I have never been treated so bad, I do not think I will ever set my foot at Edgars.ever, I have spend so much money shopping at adcon stores but I have never experienced this Maria and Siphokazi are disrespectful for wasting my time, and unprofessional for waiting until I cause drama before I get service, the behaviour shows disregard for customers and lack of love for their job