Horrified

I have been requesting for months on end to receive my statements online so that I can make payment accordingly. With no luck, we guess the amount and make payment but turns out that we have short paid along the way. Instead of Edgars assisting and just emailing me statements, I received threatening text messages! Is it perhaps possible for Edgars to just assist a client with online statements so that I may pay my account and get it back on track?<br>