MVDL
Melissa Van Der Linde

1 reviews | Active since Oct 2016

07 Oct 2016, 14:30

Horrific customer service

<p>When Edgars costomer service contacted me the person calling had a terrible attitude!! i am extremely offended ! she spoke to me with complete disrespect and I am apolouled that Edgars would allow staffto speak to customers like this!!!!!! </p>

0
Replies (1)
Edgars
Edgars's reply07 Oct 2016, 16:51
Official

Thank you for raising your concerns with us. We have escalated this matter to our collections department , upon investigation feedback will be provided shortly regarding the telephonic service rendered to you.

We must apologise for the frustration caused.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.

Kind regards,
Edcon customer experience team,
***