Horrible service!!!! Stay away!!!!!

The balance of my Edgars account was settled during Nov 2020. I am receiving numerous calls and messages advising that my account is in arrears. I have been to the Zevewacht mall and Tygervalley mall stores to resolve this issue but to no avail. Several calls were logged but to no avail. I was advised that it was a cell phone contract, which I did not open as well as a club subscription which I did not know about. I have sent emails but have not received any response to date. This has also affected my credit record!