1 reviews | Active since Sept 2016
horrible service ever! never ever visiting there again
<p>i went yesterday to edgars to change somehtng, that i bought, its being a month, which i couldnt change cause i lost my mom at the time, so it was kinda hectic for me to change now thr guys at the store saying they cant change it </p>
We have escalated the complaint to the Johannesburg City management to address as our valued customer is not happy that you were not able to get an exchange in store after the first 30 days of purchase . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Johannesburg City management to address as our valued customer is not happy that you were not able to get an exchange in store after the first 30 days of purchase . A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.