RH
Ronel H

1 reviews | Active since Jul 2011

14 May 2018, 07:33

Horrible service & bad attitudes!

Last weekend Edgars had a white sale promotion going on, with 40% off blankets etc. I bought a blanket, and when I got to the till, I did not get my 40%. Upon enquiry the lady told me that there was already a promotion on that blanket (It had a sticker on that said if you buy 2, you will get a R100 discount.) Problem is..... I did not buy 2, so therefor I did not qualify for that promotion. The 40% discount shouldve app****! The lady had a horrible attitude, and did not even bother to try and sort this out! Basically pulled up her shoulders when I said i will report this, and said I should do as i please! Wow - your attitude & client services surely stinks!

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Replies (1)
Edgars
Edgars's reply14 May 2018, 11:34
Official

Thank you for taking the time in sharing your shopping experience with us. We would like to apologize for the overall service received.

Please be advised we have escalated your query to management for intervention and feedback will be provided to you.

Reference number: ***/GO

Kind Regards,

The Customer Experience