1 reviews | Active since Apr 2014
Horrible service and no assistance
<p>I want to close my account but the call centre is completely unhelpful. I have been on hold for hours, spending money on a call that has not helped me in any way. There is also no information given to me on the steps to be followed in closing my account. The reason I want to close my account is because services have been charged to my account that I have not signed up for. I have been paying more than I should on my account for months no. Edgars offers no assistance. Worst service I have ever received. i will never shop with them again. </p>
Kindly be advised that the matter has been sent directly to the accounts team for actioning as they need to provide you with a settlement letter . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up. Please find the following reference number for your post ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly be advised that the matter has been sent directly to the accounts team for actioning as they need to provide you with a settlement letter . They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up. Please find the following reference number for your post ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
