BD
Bennedict D
1 reviews | Active since Jun 2016
02 Apr 2019, 20:48
Horrible service
Even today edgars decided to ignore my request with my cellphone insurance query and its almost a year now. To entire management you failed to solve the problem and keeping quite is not a solution
Helpful (0)
Replies (2)0
Replies (2)
Edgars's replyOfficial
03 Apr 2019, 08:04Hi Bennedict
Thank you for making contact with us once again.
We tried reaching you on your line but it was not answered
Please advise if you managed to blacklist the imei number and the below from MTN
*** was never used with this IMEI
The last MSISDN with this IMEI was a Vodacom MSISDN
Please provide us with an alternate number so that we may contact you once again in order to have this matter resolved.
Kind Regards
The Edgar's Customer Experience Team
***
Thank you for making contact with us once again.
We tried reaching you on your line but it was not answered
Please advise if you managed to blacklist the imei number and the below from MTN
*** was never used with this IMEI
The last MSISDN with this IMEI was a Vodacom MSISDN
Please provide us with an alternate number so that we may contact you once again in order to have this matter resolved.
Kind Regards
The Edgar's Customer Experience Team
***
Best regards,
Edgars's reply03 Apr 2019, 08:04
Official
Hi Bennedict
Thank you for making contact with us once again.
We tried reaching you on your line but it was not answered
Please advise if you managed to blacklist the imei number and the below from MTN
*** was never used with this IMEI
The last MSISDN with this IMEI was a Vodacom MSISDN
Please provide us with an alternate number so that we may contact you once again in order to have this matter resolved.
Kind Regards
The Edgar's Customer Experience Team
***
Thank you for making contact with us once again.
We tried reaching you on your line but it was not answered
Please advise if you managed to blacklist the imei number and the below from MTN
*** was never used with this IMEI
The last MSISDN with this IMEI was a Vodacom MSISDN
Please provide us with an alternate number so that we may contact you once again in order to have this matter resolved.
Kind Regards
The Edgar's Customer Experience Team
***
Best regards,
BD
Bennedict D's updateReviewer Update
03 Apr 2019, 15:19You guys are fooling me vodacom doesnt know that imei number as well.can you guys refund my money
BD
Bennedict D's update03 Apr 2019, 15:19
Reviewer Update
You guys are fooling me vodacom doesnt know that imei number as well.can you guys refund my money