FH
Faith H

1 reviews | Active since Nov 2015

09 Apr 2018, 22:49

Horrible service

I was humiliated and accused of ***** and theft. I was at the Edgars in newtown junction and I tried purchasing pampers with a gift card as I recently had a baby shower and was gifted with this. The staff at Edgars called me a ********* and denied to let me purchase these pampers because apparently people that purchase with gift cards are *****stes and the gift card itself was apparently **********. I asked for a manager and he and his staff members continued to humiliate me and accuse me of *****. This is the worst way to treat a customer. When I asked for their names they all covered their name tags. Please follow up.

0
Replies (1)
Edgars
Edgars's reply10 Apr 2018, 16:11
Official

Thank you for taking the time in sharing your experience with us .Please accept our apologies for the inconvenience and frustrations caused .Please note that we will investigate this matter and provide you with feedback.***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,