<p>I purchased a Nine West bag from Edgars in Chatsworth Centre in March 2016. I had paid full rice for it and expected great Nine West Quality. I barely used the bag until 2 months ago where I used it around 3 times a week. I have noticed that the leather has started to peel off the handles as well as the silver clips that join the handle to the bag are now changing colour to a bronze. I am very disappointed since these handbags are fairly expensive and to see it disintegrate so quickly is not acceptable. I know that Edgars is just a supplier of these bags but they should do proper quality checks before selling these items at such high prices. We pay thousands of rands for bags that are expected to last a few years and yet they are falling apart within months. I am not a happy customer and will not buy something so expensive from Edgars again. </p>
Thank you for addressing your concerns with us,we must apologise for the delayed response.
Kindly note that your query has been escalated to the store credit manager for further assistance.
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Kind regards
Edgars Customer Experience Team
Best regards,
Thank you for addressing your concerns with us,we must apologise for the delayed response.
Kindly note that your query has been escalated to the store credit manager for further assistance.
***/GO
Kind regards
Edgars Customer Experience Team
Best regards,
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