horrible

On the 23rd Dec 2021 I paid the amount required. It is now jan and my payment cannot be allocated. I've shared proof of payment etc . Not sure what more I can do to prove that I have paid??? MUST I PHYSICALLY BRING CASH TO BLAKE & ASSOCIATES. Instead of focusing on Cash collection thinking this is going to save your business edgars- you should focus on customer experience and service. Def closing my account now .