1 reviews | Active since Sept 2020
Horrible customer service at Edgars Mountain Mill
By far the worst customer service. The staff look unhappy to be there never mind their unwillingness to assist you. I had my mind set on purchasing perfume, however with the lack of common courtesy I decided that this branch and its staff do not deserve this sale. Their attitude was as though they are doing you a favour - a simple request to sample a few on a strip of paper was portrayedas a mammoth task. Irrespective of covid 19 compliance, customer service should always be a priority. There are too many people working in retail who do not have a the passion for the job. People who believe that good service is beneath them. I too am a public servant and if I had to render such service to my clients I would have to kiss my job goodbye. Your attitudes are driving customers away.
