HORRIBLE ATTITUDE TOWARDS CUSTOMERS !!!!

I received a call on the 21/02/2015 from the Edgars call centre regarding my overdue account and was addressed by the agent Precious. She insisted that my account was overdue and was due on 21/02/2015. I tried explaining to her that I am aware of my account t being in arrears for the month of Jan but she insisted I was in arrears for Feb as well. A customer only goes into arrears as of the last day of the month if the account is not paid or sometimes even than, as of the 07th of the following month. She was absolutely rude. <br> She than put me onto her supervisor Kasedy who agreed on the overdue amount. Kasedy arranged to email me the banking details so payment could be done, since than I haven't received the email yet. <br> I have been ****** and my Edgars card was ****** and with such disturbing behaviour I don't intend replacing it. Im not a ******** - just one month late on my account. Lets remember Im the customer and I wouldn't want to continue doing business with a company of such horrible attitude.