HORRIBLE and DISGUSTING

<p>I am annoyed at the pathetic service from the Edgars RMCS, sent a request to have my sim back to prepaid, which was done only to find out from MTN that my number has been recycled and been issued to someone else, would like to know from Edgars RCMS that who is now going to reimburse me for this as had contacted them on several occassions and informed them that needed a sim swop to be done as my sim broke and all they ever did was say OK someone will call you, and nobody ever contacted me, no that the number has been migrated back to pre-paid i am unable to have that number, and all these months airtime had been going into the sim card which was unable to use. I understand when these agents req bussiness they contact the customers, and when the customer have a problem they give them the run-around, am so upset if only you know what am going through as there were so many important messages going to that number,emails and ect. </p> <p>I want my number back, want this to be sorted out, also want to know who is going to re-imburse me for the airtime that had been put into the account which was not used.</p>