********** service

It's clear why the company is doing down or already down. The customer service is ********** I keep getting sms and call for outstanding balance owing. I called the call center.. The lady that assist me needed me to repeat my date of birth of 5 times.. And then says I'm making a mistake calling it out.. 6 numbers is confusing and hard to comprehend.. There was no way she was capable of dealing with the query. After several attempts to get my ID number.. She had no clue where to start or could provide me with a statement. She cut the all on me with out resolving anything and wasting my time. Please fix this. You might see an upturn in your business.