********** Customer Service

On the 27th of June 2018,I made an online purchase :"click & collect" option.I'm really disappointed on the service of having to be the one to always follow up on my parcel. Half of the time tracking down my parcel was impossible because their system is experiencing some technical challenges.When I called on the 4th of July 2018 at Edgars Protea Glento inquire about the whereabouts of my order, my details were taken down and was told I'd be called back but nobody bothered to.This is pathetic because eveno their online enquires dept has not responded to my email.Will never ever purchase from this store.Utter nonsense!