Highly disgusted with the attitude of Edgars

<p>Good day Edgars</p> <p> </p> <p>I phoned in today to find out why it is that mother who is a pensioner is being charged R22.80 service charges every month, when she was in the store and signed the computerised signature machine that she does not accept the charges. I phone today and spoke to a service consultant on my mothers behalf who then put the phone down on me as I she told me that my mother must have signed accpetance, which my mother did not and the consultant told me she must have, so now what is my mother is ****? </p> <p> </p> <p>I find this unacceotable that Edgars is charging penioners especially, fees for having an account that she has had for thirty plus years on a six month interest free contract, after she disagreed to the charges, as did I and I am not being charged.</p> <p> </p> <p>I also find that a staff member hanging up on a client is very rude, no matter how heated a conversation is.</p> <p> </p> <p>I would like someone to contact me regarding this and I would like the charges reversed otherwise we will be both be closing our accounts. My cell number is ********** 903</p> <p> </p> <p> </p>