<p>My experience with the ed contact group and signing me up for insurance policies I had no interest in is the tip of the ice berg and after 2 months of back and forth with the head office and clear proof that I should not be liable for policies I didn't sign up for it was still told I have to pay a premium of R1900 for an account I only owed a R1000 for,the worst part is the store manager was aware of these incidences and told me I was not the first with this complaint and yet nothing is ever done to discipline these agents that are clearly after commission and nothe customer satisfaction. I would like to warn anyone looking to open an edgars account be weary for what you sign for or better yet open an account elsewhere, I will be settling my account and closing it and never walking into edgars ever again.</p> <p> </p>
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number ********** 152/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number ********** 152/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
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