Hellopeter - the only way Edgars responds
It is now over a month that Edgars has taken my money and not given what I paid for. I was promised a call a week ago and nothing. They called on Friday outside of my available times. I called back and left a message for a return call and still nothing. The poorness of the service and response times in now laughable it is so bad. As I have said before, I have no money and no goods. It is theft!
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Replies (2)
Edgars's replyOfficial
09 Oct 2019, 09:59Dear Adrian
Thank you for making contact with us once again.
We apologise for the frustrations caused to you with regards to your online order.
Our store is checking for the parcel and will be in direct contact with you .
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us once again.
We apologise for the frustrations caused to you with regards to your online order.
Our store is checking for the parcel and will be in direct contact with you .
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply09 Oct 2019, 09:59
Official
Dear Adrian
Thank you for making contact with us once again.
We apologise for the frustrations caused to you with regards to your online order.
Our store is checking for the parcel and will be in direct contact with you .
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us once again.
We apologise for the frustrations caused to you with regards to your online order.
Our store is checking for the parcel and will be in direct contact with you .
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
's updateReviewer Update
09 Oct 2019, 11:21I do not want the parcel any longer. The audacity after all the inconvenience and poor service to provide no courtesy and expect me to collect the parcel like nothing was flawed and wrong with this process and the handling thereof. Return my money so I can use in an establishment that respects their customers and provides service better than Edgars can, which at this point seems like every other retailer.
's update09 Oct 2019, 11:21
Reviewer Update
I do not want the parcel any longer. The audacity after all the inconvenience and poor service to provide no courtesy and expect me to collect the parcel like nothing was flawed and wrong with this process and the handling thereof. Return my money so I can use in an establishment that respects their customers and provides service better than Edgars can, which at this point seems like every other retailer.