HZ
Hugo Z

1 reviews | Active since Mar 2009

23 Jul 2020, 15:41

He lost hios memory in 2 seconds

I have a 7/7/2020 statement saying due date 1 Aug 2020 R530, no arrear amount shown. One lying Thandi tried to convince me I am in arrears. She refused me speaking to her manager, I was to be called back before 5pm yesterday. No call. Now I am trying to obtain the statement she apparently looked at and the email was sent but no attachment because of an Edcon security measure. How stupid is Musop Khumalo to send an email attachment in a formal he should know the system will sc**** off

Now he is too lazy or too stupid to find me but 2 mins ago he did respond on a note Thandi left asking him to send a statement.

Its time they fire the lazy ******s and the lying one should have been fired long time

FACT: I was at V&A on 1 July at 2pm. I gave them the name and staff number of the person that swiped my card and said I am not in arrears. How can I go into arrears in the same month and that while the current statement shows now arrears. Theft is prevelant I don't trust them

Good Day

In response to your email received,kindly provide us with your account or identity number to enable us to assist you with your enquiry.

Should you have any further enquiries please do not hesitate to contact us via the below-mentioned contact details.

Yet the subject line reads Subject: ***######_202005_li_08_pdf was removed from this message

0
Replies (3)
Edgars
Edgars's reply25 Jul 2020, 12:40
Official
Good day  Hugo,  Thank you for taking time to write to us  We apologise profusely for the inconvenience caused.  Your complaint has been acknowledged, we will investigate and revert with feedback.  The reference number for the complaint is ***/GO Warm Regards The Edgars Team 

Best regards,

Edgars
Edgars's reply26 Jul 2020, 12:09
Official
Good day  Hugo,  Thank you for taking time to write to us  We apologise profusely for the inconvenience caused.  Your current installment  is R530.00, which is only due on 01-08-2020.

An account statement reflecting the above has been emailed to you. The reference number for the complaint is ***/GO Warm Regards The Edgars Team

Best regards,

HZ
Hugo Z's update26 Jul 2020, 13:06
Reviewer Update
Thank you, apologies not accepted. Please guide me on how to report your group and Thandi in person to the conducting authority. We will no longer accept your abuse and apologies will not make good the rudeness, the abuse, the harassment and arrogance of your group. The time you are finally liquidated and the people like Thandi go home and lose her job. Nothing less than suffering is what I wish Thandi