vM
vijay M
1 reviews | Active since May 2010
26 Aug 2015, 15:40
have received bday coupon 50 rands n didnt worked
hi guys, i have received a 50 rands discount coupon to my cell phone stating that i can use as my bday month, i did the same thing and went to edgars to buy some thing and it didnt worked, i have received another one and that didnt work, i really didnt wanted to complain just left it as... but later on i have received third message about i am going to 50 rands discount... so now i am thinking why are you guys spaming and wasting customer time with this spams.. i am a very loyal customer to edgars but now what i am getting doesnt make sense.
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Edgars's replyOfficial
27 Aug 2015, 16:59Hello mucharla,
Thank you for raising your apprehensions with us. Please be advised we have referred this matter to our Marketing department to investigate. We can understand the frustration and discomfort caused, but we assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Please be advised we have referred this matter to our Marketing department to investigate. We can understand the frustration and discomfort caused, but we assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply27 Aug 2015, 16:59
Official
Hello mucharla,
Thank you for raising your apprehensions with us. Please be advised we have referred this matter to our Marketing department to investigate. We can understand the frustration and discomfort caused, but we assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Please be advised we have referred this matter to our Marketing department to investigate. We can understand the frustration and discomfort caused, but we assure you concrete feedback will be given to you shortly. We apologise for the overall experience.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***