BK
Bianca K
1 reviews | Active since Nov 2015
17 Apr 2016, 16:29
Harrassment calls
Every single day I get calls from the following number: *** which has been linked to Edgars. When I answer, the call gets dropped. I have told them I am very busy at work and is unable to speak. Low and behold not even 5 minutes after that I receive yet another call which I then rejected. I was even called after 8 one night which I found very disturbing. Please stop these calls or else I will be taking it further.
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Replies (1)
Edgars's replyOfficial
18 Apr 2016, 15:32Hello biancakeur,
We must apologise for the telephonic calls your have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic calls your have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply18 Apr 2016, 15:32
Official
Hello biancakeur,
We must apologise for the telephonic calls your have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic calls your have received, we have addressed this matter with our third party telesales company (Travel desk) to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,