Harrassing me for payment and when I produce 10 months proof of payments and ask for a recon of my account - SILENCE. Even from Management... Mr B Ndlovu in accounts and Edgars Pavilion Manager Mr Tshabalal

I sent email after email asking for a recon to be done of my account as I was being harassed by what seems like an external accounts collection company used by Edgars. I received a reference and notification that I would be contacted in 48 hours. A week later I receive just a general email saying something like my payments were captured and late payments is the cause for interest DESPITE me providing proof of all payment and ALL being prompt. She obviously didn't even bother to do a recon. After awhile I started sending rude emails to everybody. Nothing works. I went in to Pav and a Deven spent over an hour trying to assist me - was as helpful as he could be but they can only see accounts as far back as 6 months, and he did find an EDGARS error. He sent emails to Mr B Ndlovu (accounts) and Mr Tshabala (Pavilion Manager) but I received no acknowledgement from them (to date) (even after I emailed them). I received a call from one lady who promised to assist - this was Tuesday - she said she would phone me Wednesday morning but the reason why she cant help is she needs Edgars accounts to send her my statements and they INSIST they have done so but its so strange she is getting them and neither am I!!!. It's now Thursday afternoon and I have heard nothing. I want my account sorted out, I want all my interest refunded and I want all handover fees refunded. EDGARS MANAGEMENT AND ACCOUNTS ARE A DISGRACE.