GB
Gigi B
1 reviews | Active since Dec 2010
27 Nov 2015, 13:20
Harrasment on closed account
I am receiving harassment calls and threats from some debt collectors on a purported debt I owe Edgars. I closed out my account 15 years ago. How do I get this to stop - do I need to take legal action?
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Replies (1)
Edgars's replyOfficial
30 Nov 2015, 10:59Hello oscarminx,
It is with great displeasure to hear that you receiving collections phone call on a closed account.
Please be advised that you query has been submitted to our regional credit office for investigation purposes. Upon their findings direct feedback confirming the status of your account will be communicated to you within the next 48 working hurs.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you receiving collections phone call on a closed account.
Please be advised that you query has been submitted to our regional credit office for investigation purposes. Upon their findings direct feedback confirming the status of your account will be communicated to you within the next 48 working hurs.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply30 Nov 2015, 10:59
Official
Hello oscarminx,
It is with great displeasure to hear that you receiving collections phone call on a closed account.
Please be advised that you query has been submitted to our regional credit office for investigation purposes. Upon their findings direct feedback confirming the status of your account will be communicated to you within the next 48 working hurs.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you receiving collections phone call on a closed account.
Please be advised that you query has been submitted to our regional credit office for investigation purposes. Upon their findings direct feedback confirming the status of your account will be communicated to you within the next 48 working hurs.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***