1 reviews | Active since Apr 2017

26 Jul 2017, 11:29

Harassment on prescribed debt - Norman Bisset & Ass.

<p>Good morning,</p> <p>I have been harassed for about 2 years for prescribed debt from Norman Bisset & Ass. This morning I just received another call from a VERY Rude lady from Norman Bisset & Associates to claim this prescribed debt for an Edgars account.</p> <p>In my previous call from Norman Bisset & Ass I asked when the last payment on this account was made. I was told 2011. I also asked has a summons been issued since 2011 and was told they dont know, I informed them this debt is prescribed and therefore is not owed. Then I get another call this morning. I asked the same questions - When was the last payment on this account made? I was told 2008, a whole 4 years before 2011, where did they get 2011 from? Where did they get 2008 from? I asked has a summons been issued since 2008 and was told they dont know but cant see anything on their system. This debt was prescribed 10 years ago.</p> <p>What this company is doing is *******!! I do not owe any money to anyone.</p> <p>I have tried to resolve this issue by contacting Edcon, contacting the credit bureau, calling to speak to a supervisor at Norman Bisset & Ass. But there has been no resolution. When I called to speak to a supervisor I was confronted with a very rude lady.</p> <p>Im not sure who else to contact. This harassment is affecting my job as I can not concentrate when I get rude people harassing me for money I do not owe.</p> <p>A response would be greatly appreciated.</p> <p>Many thanks.</p>

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Replies (2)
Edgars
Edgars's reply27 Jul 2017, 10:18
Official

Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the account concern. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your email ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards.

Customer Experience Team

Call Centre: ***.

's update27 Jul 2017, 10:28
Reviewer Update

I have sent my ID through to your accounts 3 times.