VM
Vivienne M
1 reviews | Active since Mar 2013
17 Mar 2016, 17:22
Harassment of unacceptable proportions!!
I receive, on average 5 - 15 calls PER DAY from this call centre. I have requested on numerous occasions that my name be removed from the list completely but the calls don't stop. During the last call I actually threatened to report them to the police. I am not sure of how to prevent this endless harassment. It is affecting my work because my phone rings non-stop.
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Edgars's replyOfficial
18 Mar 2016, 10:40Hello V Murray,
We have addressed this matter with our third party telesales company to insure this will not happen again. We must apologise for the inconvenience and frustration caused to you.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We have addressed this matter with our third party telesales company to insure this will not happen again. We must apologise for the inconvenience and frustration caused to you.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply18 Mar 2016, 10:40
Official
Hello V Murray,
We have addressed this matter with our third party telesales company to insure this will not happen again. We must apologise for the inconvenience and frustration caused to you.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We have addressed this matter with our third party telesales company to insure this will not happen again. We must apologise for the inconvenience and frustration caused to you.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***