CM
Calche M
1 reviews | Active since Dec 2012
17 Mar 2016, 13:28
Harassment by Edgars Call Centre
I feel so HARASSED by the Edgars call center. i Receive up to 7 phone calls a day and spoke to several consultants to take my number of their database but this is to no avail. its absolutely ridiculous that i have to resort to blocking number after number from the call center cause people just don't seem to understand NO! I've resorted to closing my account because this absolutely is not worth it!
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Edgars's replyOfficial
17 Mar 2016, 16:07Hello CallyK,
We have addressed this matter with our third party telesales company to insure this will not happen again. We must apologise for the inconvenience and frustration caused to you.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We have addressed this matter with our third party telesales company to insure this will not happen again. We must apologise for the inconvenience and frustration caused to you.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply17 Mar 2016, 16:07
Official
Hello CallyK,
We have addressed this matter with our third party telesales company to insure this will not happen again. We must apologise for the inconvenience and frustration caused to you.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We have addressed this matter with our third party telesales company to insure this will not happen again. We must apologise for the inconvenience and frustration caused to you.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,