1 reviews | Active since Sept 2013
Harassment and *****
This is very disturbing and I am considering turning the matter over to lawyers and/or media. <br> <br> Essentially Edgars is inflating an arrears account by charging for unsolicited and unnecessary calls (obviously done by a third party call center). <br> <br> Our domestic worker has an arrears account and in terms of a settlement agreement pays monthly towards this account (on time and regularly). Despite this she recieves \reminder"calls and sms's that are charged at a premium rate of R35 per call. The number listed on the call is ***. A quick Google shows a huge amount of complaints on this and other websites regarding harrasment from this number. <br> <br> Considering the nature of the debt this is highly unfair and suspicious"
Thank you for bringing this matter to our attention.
We acknowledge receipt of your complaint in regards to your domestic worker.
Kindly be advised that in order for us to assist to investigate the concerns you have raised with us, we require either an identity number or account number.
Please provide us with these details on the following email: ***
we will then advise accordingly.
The reference for your query is as follows: ***/GO
Kind Regards
The Customer Experience Team
***
Best regards,
Thank you for bringing this matter to our attention.
We acknowledge receipt of your complaint in regards to your domestic worker.
Kindly be advised that in order for us to assist to investigate the concerns you have raised with us, we require either an identity number or account number.
Please provide us with these details on the following email: ***
we will then advise accordingly.
The reference for your query is as follows: ***/GO
Kind Regards
The Customer Experience Team
***
Best regards,