1 reviews | Active since Jun 2011
Harassment
<p> I have an Edgars account. Due to financial problems I have had to go under debt review. Since I have been under debt review I have been constantly harrassed by your debt collectors, to the point of receiving 2-3 calls a day. I have explained I am under debt review. And that my debt counsellor is in touch with you. I have forwarded the details onto my debt counsellor. I have requested your collection company to send me an email with their detail and the information they require to forward onto my debt counsellor, to date I have not received an email from them. I have given them my debt counsellor's which they say they will not contact my debt counsellor. I will know get hold of the relevant ombudsman in your sector and report the matter as this harassment will not be accepted. </p>
Thank you for raising your concerns with us. We have escalated this matter to our collections department , upon investigation feedback will be provided shortly.
Your reference number is ********** 228/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Thank you for raising your concerns with us. We have escalated this matter to our collections department , upon investigation feedback will be provided shortly.
Your reference number is ********** 228/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Thank you for raising your concerns with us. We have escalated this matter to our collections department , upon investigation feedback will be provided shortly.
Your reference number is ********** 228/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Thank you for raising your concerns with us. We have escalated this matter to our collections department , upon investigation feedback will be provided shortly.
Your reference number is ********** 228/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***