LT
Lize T

1 reviews | Active since Jan 2012

27 Jun 2020, 11:52

Harassing loyal customers for payment

If I could give no stars, I would. STOP phoning and sms-ing me every flippen day to ask when I am going to pay my account. This is harra*****t. I have NEVER not paid my account and I always pay more than my monthly installment and always on time. The lady kept on pushing me to confirm a date that I will be paying. I am so fed up. I will settle my account and once paid in full I will no longer support Edgars as I have been doing for about 20 years now. You are pushing loyal customers to not wanting to support you anymore. Maybe put that effort into getting helpful staff, who does not just stand around and when you ask them something it looks like they are doing you a huge favor and take forever to get back. There is absolutley NO customer service. And maybe stop giving credit to people who cant afford it, then you won't be in this mess!

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