DJ
Danielle J

1 reviews | Active since Feb 2018

20 Feb 2019, 08:55

handed over for no reason

i received an sms this morning that my account has been handed over for no reason?? a payment is made each month and still the account was handed over this is ridiculous, ive sent them emails regarding this but no reaction, i also dont even receive statements anymore. Can someone please justify this to me

0
Replies (1)
Edgars
Edgars's reply20 Feb 2019, 10:27
Official
Dear Danielle, 

Thank you for bringing the above concerns to our attention.

Kindly note your complaint is referred to our regional credit office team to address and resolve within the next 48 hours.

Your reference number is:
***/GO

Kind Regards

The Edgars Team
*** 

Best regards,