1 reviews | Active since Jun 2017
Handed over but making payments monthly
<p>I am very disappointed writing today </p> <p> </p> <p>I have my edgars account since 2015 if I'm not mistaken I make monthly payments of roughly R1500pm but my account was handed over I am in the process of buying a house I have not received any communication to advise that my account is at risk of being handed over no calls no SMS no post no emails I do receive my monthly statements on email each month what was the exception of not advising me or warning me that my account will be handed over it is ******* to do this </p>
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Please be advised your query is referred to our regional credit office to address. Feedback confirming the status of your account and action plan will be communicated to you within the next 48 working hours.
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Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for taking the time to send through an email.
Please be advised your query is referred to our regional credit office to address. Feedback confirming the status of your account and action plan will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Kind regards,
Customer Experience Team.
Call Centre: ***