sD
sarika D
1 reviews | Active since Mar 2015
17 Mar 2015, 11:45
handed over
in October 2007, i have closed my Edgars account, and then today 17 march 2015, i get a phone call from a debt collection agency called some Daly and associates, and they say Edgars has handed me over as i owe them R370.00. I mean really after eight years, seriously disgusting, no letters, just a phone call today out of the blue. And the best part is they don't have any information as to what the R370.00 is for.
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Edgars's replyOfficial
18 Mar 2015, 13:11Hello sarikad,
We are deeply sorry for the overall experience. Kindly note we have referred this matter to the accounts department for intervention and we assure you concrete feedback will be given to you shortly. Please be advised there is still a balance on your account and this matter will be reviewed and upon findings you will be contacted.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the overall experience. Kindly note we have referred this matter to the accounts department for intervention and we assure you concrete feedback will be given to you shortly. Please be advised there is still a balance on your account and this matter will be reviewed and upon findings you will be contacted.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply18 Mar 2015, 13:11
Official
Hello sarikad,
We are deeply sorry for the overall experience. Kindly note we have referred this matter to the accounts department for intervention and we assure you concrete feedback will be given to you shortly. Please be advised there is still a balance on your account and this matter will be reviewed and upon findings you will be contacted.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the overall experience. Kindly note we have referred this matter to the accounts department for intervention and we assure you concrete feedback will be given to you shortly. Please be advised there is still a balance on your account and this matter will be reviewed and upon findings you will be contacted.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Best regards,