had no idea the edcon group are in such trouble

Whilst admitting my account was overdue edgars were kept informed as I was hospitalized having chemotherapy and arrangements made were adhered to.however at no time was I informed a/c was debt blocked and payment in excess was made.have on numerous occasions requested refund in CASH. Today again eventually after 2hrs still no to cash refund only an amount of R38.00 left in disgust suggesting Edgar's need being greater then mine they might as well keep it and my cards. Unbelievable that a clothing giant is in such need of R38.00 which it cannot /will not refund in cash I suppose this would adversely affect their cash flow as i am sure they only pay their creditors/suppliers 120 days after invoice of not longer