HJ
Herman J
1 reviews | Active since Sept 2012
01 Nov 2016, 08:32
Had enough!!
<p>I purchased a bottle of Thierry Mugler purfume from Edgars Menlyn for my wife for Mothersday in May 2016. Since my wife started using the perfume the spray nozzel has been leaking. My wife has been to Edgars 3 times and sent am email since then and everytime she gets the run around or nobody gets back to her...Everytime they tell us somebody will contact us and then nothing happens and everytime they test the nozzel more perfume leaks out. I am fed up!!! </p>
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Edgars's replyOfficial
01 Nov 2016, 10:15Thank you for bringing this matter to our attention. Please be advised we are currently liaising with the store manager regarding the perfume bottle and will revert with feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply01 Nov 2016, 10:15
Official
Thank you for bringing this matter to our attention. Please be advised we are currently liaising with the store manager regarding the perfume bottle and will revert with feedback shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,