NG
Nyaimi G
1 reviews | Active since Oct 2013
17 Apr 2015, 22:03
GUN held by suspected edgars employee
17 April 2015, my little sister and I were shopping at Edgars (Eastagate). Whilst shopping around Edgars two employees of the Edgars' store approached my sister and I. The two employees were dressed in similar attire as the rest of the other Edgars' staff (this includes a name badge). The employees persisted to assist me in particular as I was looking for an outfit, as I had an important event on the 19th of April 2015. <br> Between the two employees I was able to recall the one employees name \Thandi"as it was visible. The other employees tag was not visible. <br> I had trusted these two employees as they appeared to be working in the store"
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
21 Apr 2015, 11:27Hello Githinji,
As per our telephonic discussion we are would like to apologise for such a traumatic experience. This matter did not fall on deaf ears and all concerns raised will be addressed accordingly. Please note management is in receipt of this query and investigations will be conducted and upon findings feedback will be given to you shortly. We understand the discomfort caused, but be reassured management will revert with feedback shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
As per our telephonic discussion we are would like to apologise for such a traumatic experience. This matter did not fall on deaf ears and all concerns raised will be addressed accordingly. Please note management is in receipt of this query and investigations will be conducted and upon findings feedback will be given to you shortly. We understand the discomfort caused, but be reassured management will revert with feedback shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply21 Apr 2015, 11:27
Official
Hello Githinji,
As per our telephonic discussion we are would like to apologise for such a traumatic experience. This matter did not fall on deaf ears and all concerns raised will be addressed accordingly. Please note management is in receipt of this query and investigations will be conducted and upon findings feedback will be given to you shortly. We understand the discomfort caused, but be reassured management will revert with feedback shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
As per our telephonic discussion we are would like to apologise for such a traumatic experience. This matter did not fall on deaf ears and all concerns raised will be addressed accordingly. Please note management is in receipt of this query and investigations will be conducted and upon findings feedback will be given to you shortly. We understand the discomfort caused, but be reassured management will revert with feedback shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***