FM
Faith M
1 reviews | Active since May 2015
04 May 2015, 20:42
Guess jeans
My name is Faith, Im very furious! I bought my Guess jeans in December and I am finding it very difficult to find out why my jeans did not even last for 6 months while I paid so much for it! I need to understand why! I have been to the tailor twice now because it tears so easily, I totally think this is rediculous! I want to take them back because now I'm even scared of wearing them, I can't enjoy them! Tell me what to do.
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Edgars's replyOfficial
09 May 2015, 09:13Hello gfmahlangu@,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We always want you to be satisfied with the quality of the products you purchase from us. Therefore we always advise that, should you not be satisfied with the quality of an item purchased with us, kindly visit the store of purchase along with your proof of purchase and the item purchased will be assessed and feedback provided to you.
Should you no longer have your proof of purchase, we advise that you visit the store and request to speak to the Store Manager and you will be advised accordingly.
The reference is as follows: ***/GO
Thank you for your continued support.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We always want you to be satisfied with the quality of the products you purchase from us. Therefore we always advise that, should you not be satisfied with the quality of an item purchased with us, kindly visit the store of purchase along with your proof of purchase and the item purchased will be assessed and feedback provided to you.
Should you no longer have your proof of purchase, we advise that you visit the store and request to speak to the Store Manager and you will be advised accordingly.
The reference is as follows: ***/GO
Thank you for your continued support.
Kind Regards
The Customer Experience Team
***
Best regards,
Edgars's reply09 May 2015, 09:13
Official
Hello gfmahlangu@,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We always want you to be satisfied with the quality of the products you purchase from us. Therefore we always advise that, should you not be satisfied with the quality of an item purchased with us, kindly visit the store of purchase along with your proof of purchase and the item purchased will be assessed and feedback provided to you.
Should you no longer have your proof of purchase, we advise that you visit the store and request to speak to the Store Manager and you will be advised accordingly.
The reference is as follows: ***/GO
Thank you for your continued support.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We always want you to be satisfied with the quality of the products you purchase from us. Therefore we always advise that, should you not be satisfied with the quality of an item purchased with us, kindly visit the store of purchase along with your proof of purchase and the item purchased will be assessed and feedback provided to you.
Should you no longer have your proof of purchase, we advise that you visit the store and request to speak to the Store Manager and you will be advised accordingly.
The reference is as follows: ***/GO
Thank you for your continued support.
Kind Regards
The Customer Experience Team
***
Best regards,