SZ
Samu Z

1 reviews | Active since Jan 2015

18 Feb 2017, 08:06

Greate customer service

<p>I bought sports shoes for my daughter at Edgar's which turned out to be a size. They didn't have a size 11, I went to Edgar's highveld mall to look for size 11 and they also did not have it on stock. The lady that assishted me Lindiwe, immediately took it upon herself to check where can she find size 11 from other branches. Needles to say she found it and got it couried to Highveld Mall. She kept me informed about progress. I have never experienced this kind of service from Edgars Highveld mall. Please keep it Lindiwe.</p>

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Replies (1)
Edgars
Edgars's reply18 Feb 2017, 11:21
Official

Thank you for sharing your experience with us. We are delighted to hear that you have received such commendable service from our staff. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. Thank you for your business and we look forward to your continued support.

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Kind regards

The Edgar Customer Experience Team

Best regards,