CM
Carol M

1 reviews | Active since Sept 2017

26 Sept 2017, 11:27

Great service received at Edgars East Rand Mall.

Yesterday (25 Sep 17) I went shopping at Edgars East Rand Mall and I must say I enjoyed it. I received such a great service that I never expected. The lady at the till - by the name of Itumeleng Yika - was so friendly to me. She asked me how my day was and if I was enjoying my public holiday and when I was done paying - she wished me well and said I should enjoy the rest of my day. Edgars East Rand Mall keep up the good work. Its really good to have staff like Ms Yika who make the customers feel at home. I wish Ms Yika well and hope she will keep up the good work.

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Replies (1)
Edgars
Edgars's reply26 Sept 2017, 14:57
Official

We are delighted to hear that you have received such commendable service from our staff Itumeleng Yika . Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager for further recognition. A reference number for the Compliment logged is as follows***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.