LR
Leigh R

1 reviews | Active since Mar 2009

25 May 2015, 12:58

Great Service from Simmi @ Clarins, Edgars Ballito

Many thanks to Simmi at Clarins, Edgars, Ballito who smsed me about a promotion. I called her to check that the products I required were in stock, and there was only one cleanser left... so she put this aside for me for a day, with the night cream I wanted - and there it was waiting for me when I went in on Saturday! She is so helpful and knows the product well. She gave me good advice about choosing my free gifts too. It is wonderful dealing with somebody like Simmi - she is my 'go to' person at Clarins in Ballito!

0
Replies (1)
Edgars
Edgars's reply26 May 2015, 16:54
Official
Hello sungirl,

Thank you for taking your time to write us this compliment. It is such positive feedback that motivates us to go the extra mile for our customers. We are pleased you received such outstanding service from Simmi. She is surely a cut above the rest, thus this compliment was referred to the store manager for acknowledgement.

Thank you again for writing to us.

Your reference number is as follows: ***/GO

If you ever need to speak to us, please do not hesitate to contact us on the below number.

Kind regards.
Edcon customer experience team.
***