FP
Fathima P

1 reviews | Active since May 2012

27 Dec 2015, 14:59

Great Service

To the manager of Edgars at the Newcastle Mall - your assistant Prudy who helped me at the Clinique counter after being shuffled around - she is such an elegant lady and displayed excellent attitude after apologising for the inconvenience. Excellent example of how good service is still possible.

0
Replies (1)
Edgars
Edgars's reply30 Dec 2015, 09:32
Official
Hello faths,

Thank you for taking your time to write us this compliment. Edcon sets high standards for the service rendered to customers and we are pleased you received such outstanding service from Queen. We assure you her efforts will not go unnoticed. The compliment has been forwarded to the store manager for recognition.

The reference number for your compliment is: ***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***

Best regards,